This Privacy Policy explains how Ozzi Labs LLC ("Ozzi Labs," "we," "us") collects, uses and protects information when you visit ozzilabs.com, fill out a form, book a call, buy a service or communicate with us.
Information we collect
- Information you give us: your name, email, phone number, business name, industry, website, current CRM and anything you type into a form or message.
- Payment information: payments are processed by Stripe. We do not see or store your full card number.
- Communications: emails, text messages and call notes between you and us.
- Website data: basic technical information such as browser type, pages visited and referring site, collected through cookies and similar tools used by our website platform.
How we use your information
- To respond to your inquiry and schedule calls
- To provide, test and support the services you buy
- To send invoices, receipts, appointment confirmations and reminders
- To send follow-up messages you agreed to receive
- To improve our website and services, and to meet legal obligations
Text messages (SMS)
If you give consent on our forms, we may text you about your inquiry, appointments and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
We do not sell, rent or share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.
How we share information
We do not sell your personal information. We share it only with:
- Service providers that run our business, such as our CRM and website platform (HighLevel/LeadConnector), payment processor (Stripe), email and phone providers
- Professional advisors, or authorities when the law requires it
- A buyer or successor if our business is ever sold or reorganized
Client data in systems we build
When we build or support a system in a client's own account, the client controls the data of their customers in that account. We access it only to do the work the client asked for.
How long we keep information
We keep information as long as needed for the purposes above, for our records, and to meet legal, tax and accounting requirements.
Security
We use reasonable safeguards to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Your choices
- Opt out of texts by replying STOP, and out of emails with the unsubscribe link
- Ask us to access, correct or delete your information by emailing [email protected]
- Block or delete cookies in your browser settings
Children
Our services are for businesses and are not directed to children under 13. We do not knowingly collect their information.
Changes
We may update this policy. The "Last updated" date above shows when it last changed.
Contact us
Ozzi Labs LLC
Denham Springs, Louisiana
[email protected]